Shipping Policy

Table of Contents

Effective Date: July 1st, 2026

Our Commitment

At Sacred® Spring Water, we are committed to delivering premium hydration with the same level of care and attention that goes into sourcing and packaging every bottle. Our shipping process is designed to ensure your order arrives safely, efficiently, and in excellent condition.


Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully authorized.

Orders placed on weekends or holidays will begin processing on the next business day.

During new product launches, promotional events, or holidays, processing times may be extended.

Customers will receive an email confirmation once their order has shipped.


Shipping Destinations

Sacred® currently ships throughout the continental United States.

Future expansion may include:

  • Alaska
  • Hawaii
  • U.S. Territories
  • International Markets

Availability may vary depending on carrier service and product regulations.


Shipping Methods

Orders may be delivered using trusted shipping partners including national parcel carriers, regional delivery services, and freight providers for larger wholesale orders.

Shipping methods may include:

  • Standard Ground
  • Expedited Shipping
  • Express Shipping
  • Freight Delivery (Wholesale Orders)
  • Scheduled Commercial Delivery

Delivery Estimates

Estimated delivery times begin after order processing.

Typical delivery windows:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • Express Shipping: 1–2 business days

Delivery estimates are not guaranteed and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.


Subscription Deliveries

Subscription members receive recurring shipments according to their selected delivery schedule.

Subscribers may:

  • Update delivery frequency
  • Skip upcoming shipments
  • Pause subscriptions
  • Resume deliveries
  • Cancel future shipments before the next billing cycle

Changes should be made prior to the next scheduled processing date.


Wholesale & Commercial Orders

Wholesale and commercial customers may receive shipments through palletized freight or commercial carriers.

Delivery schedules are coordinated directly with each approved wholesale account.

Additional freight charges may apply depending on order size, destination, and special delivery requirements.


Shipping Rates

Shipping charges are calculated during checkout based on:

  • Order weight
  • Package dimensions
  • Shipping destination
  • Delivery method
  • Promotional offers

Free shipping promotions may apply to qualifying purchases and are subject to change without notice.


Order Tracking

Once your order has shipped, a confirmation email with tracking information will be provided.

Customers may monitor shipment progress directly through the carrier’s tracking system.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Sacred® is not responsible for delays or additional costs resulting from:

  • Incorrect addresses
  • Incomplete addresses
  • Invalid apartment or suite numbers
  • Returned shipments due to customer error

Additional shipping charges may apply for reshipment.


Damaged Shipments

Every order is carefully packaged before leaving our fulfillment facility.

If your order arrives damaged:

  1. Photograph the damaged package and products.
  2. Retain all original packaging.
  3. Contact our Customer Care team within 7 days of delivery.

Approved claims may qualify for replacement products or a refund.


Lost Packages

If tracking indicates your package has not arrived:

  • Verify the shipping address.
  • Check with household members or neighbors.
  • Contact the shipping carrier.
  • Reach out to Sacred® Customer Care.

We will work with the carrier to investigate and determine the appropriate resolution.


Weather & Carrier Delays

Delivery schedules may be affected by:

  • Severe weather
  • Natural disasters
  • Transportation disruptions
  • Carrier service interruptions
  • Public emergencies

Sacred® cannot guarantee delivery dates when such events occur.


Signature Requirements

Certain orders may require an adult signature upon delivery to ensure secure receipt.

Customers will be notified when a signature is required.


Business Deliveries

Commercial customers should ensure deliveries can be accepted during normal business hours.

Missed business deliveries may incur additional carrier fees.


Sustainable Packaging

Sacred® is committed to reducing environmental impact through thoughtful packaging choices.

Our shipping materials are selected to help protect products while supporting responsible business practices whenever practical.


Shipping Restrictions

Sacred® reserves the right to limit or decline shipments when required by law or when delivery conditions may compromise product quality or safety.


Changes to This Policy

Sacred® reserves the right to update this Shipping Policy at any time.

Any changes will become effective upon posting to our website.


Contact Us

Sacred® Spring Water

Customer Support: support@sacredh2o.com

Shipping Department: shipping@sacredh2o.com

Wholesale: wholesale@sacredh2o.com

Website: www.sacredh2o.com


This Shipping Policy is written specifically for a premium ecommerce bottled water company and is suitable for your WordPress/Elementor website. The next document in the suite is Return & Refund Policy.

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